Ontario Mortgage Solicitor Instruction

Tangerine Bank Discharge Fax: 1-866-700-9837

Home Equity Bank (chip mtg) payoutrequest@heb.ca,  1888-372-3649 back office fax

Scotia Bank (discharge form)

LLC portal request
Central Mortgage Unit 1-800-567-1331

1-800-275-5897 broker mtg line 416-350-7400

BMO

http://www.bmo.com/legaldocuments/legals/mortgage.html?province=Oo&mortgage_type=er&provName=Ontario&mortgageName=Regular&prodName=&doc=EN&lang=EN

1-800-566-1811(vm only) Solicitor Hotline, Residential Mortgages, new loan, RFF, and final reports

1-877-225-5266 (personal service customer line)

1-800-263-1132 (BMO notary line, including payout statement)
Discharge Department 1-800-473-8813 (For discharge follow-up) Fax for discharge follow up 905-633-5138 (attach payout statement or title search/charge registration)

Rutherford Branch Manager Ahdieh Chalambor, 1621 Rutherford Rd, Fax 9053031895 Phone 9053037573/9053032646 (Personal Service by Branch Rep.) (press 2 to send VM as urgent)

CIBC (discharge form)

Mailbox.des@cibc.com (escalation email for payout statement)

Manager for above inbox, as of July 2021

Ivone Trombini (she/her) | Senior Supervisor | Discharges | Retail Mortgage Services | Retail Products & Channel Support Services | CIBC

PO Box 115, Commerce Court Postal Station, Toronto, ON  M5L 1E5| Tel: 905 755-8259 | Fax: 905 948-0260 | Ivone.Trombini@cibc.com

http://www.cmidocs.com/ca/cibc/mortgage.page

CIBC Mortgages
Toll-Free	1-888-264-6843

Dufferin Branch 905-303-0143 General line 222 Manager Nasir. Labid

RBC

http://www.rbcroyalbank.com/legalforms/on-residential.html

In addition, we have recently introduced a new toll-free telephone number specifically for our legal community. With this new number, a short menu has been created to ensure your phone calls and inquiries get to the department that can process your request.

The new toll-free number is 1-844-418-9436 and new menu options are as follows;

For Payout Statements and Discharges – # 2 
For in Progress Mortgage Transactions, including funding inquiries – # 3
For General Mortgage or Loan Inquiries – # Email Channel

We are very excited to introduce these changes to further improve our service to you and our mutual clients. Thank you.

Business Banking Fax: 416-574-9767

TD 
https://www.formssearch.td.com/#/form-search

Fax  (Called CAS Sept 3, 2020)

HSBC Contact Line: 1-866-609-4722 (Payout)

Funding: FNF

Operations Specialist II – HOST

Mortgages East

Transit 10792

HSBC Bank Canada

3381 Steeles Avenue East, #300

Toronto, ON

M2H 3S7

Tel:  647-251-3123

Fax:  416-773-1058

Email:  shelley_huang@hsbc.ca

CBA Contact List for Matters Involving Mortgage Discharges